Shipping and Delivery Policy

1. Shipping Methods:

We offer several shipping options to meet your delivery needs. The available shipping methods will be presented during the checkout process. Please choose the option that best suits your requirements.

2. Processing Time:

Orders are typically processed within 3-4 business days of receiving payment. Please note that processing times may vary during peak seasons or promotional periods.

3. Shipping Costs:

Shipping costs are calculated based on the selected shipping method, the weight of the package, and the destination. The shipping cost will be displayed during the checkout process.

4. Delivery Time:

Delivery times vary depending on the chosen shipping method and the destination. Estimated delivery times will be provided at the time of checkout. Please note that these are estimates and not guaranteed delivery dates.

5. International Shipping:

We offer international shipping to select countries. International orders may be subject to customs duties, taxes, and fees imposed by the destination country. The recipient is responsible for covering these charges.

6. Order Tracking:

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

7. Delivery Address:

It is the responsibility of the customer to provide accurate and complete shipping information. We are not liable for any delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

8. Lost or Damaged Items:

In the rare event that your order is lost or damaged during transit, please contact us immediately at support@bluecombo.eu. We will work with the shipping carrier to resolve the issue and ensure a satisfactory resolution.

9. Shipping Restrictions:

Some products may be subject to shipping restrictions based on their nature, destination, or local regulations. Customers are responsible for being aware of and complying with these restrictions.

10. Returns Due to Non-Delivery:

If a package is returned to us due to non-delivery (e.g., incorrect address, failure to pick up from the carrier), the customer may be responsible for additional shipping charges to resend the package.

11. Contact Information:

If you have any questions or concerns about our shipping and delivery policy, please contact us at support@bluecombo.eu.